In this article, you can find information on how to make job application to Waterstones, to have knowledge on job application hand in/online forms, job openings and information on salary, the deadlines assigned for the applications and the pre-requisites/ qualifications for each position.
How to apply a Waterstones jobs, open positions, salary opportunities, you can learn career options in detail, job application form or PDF from this article.
Waterstones began in 1982 under the aegis of its founder, Tim Waterstone. Over the decades that have followed, we have grown to become an icon of the British cultural landscape, employing over 3000 superb booksellers across over 280 bookshops.
As the last surviving national bookshop chain, under the helmsmanship of Managing Director James Daunt, we are proud to have fought off the perceived threat of e-readers and online competition to begin a programme of active expansion. Recent years have seen fresh shops open around the country and sites either move or be upgraded. With recent openings including Reigate, Clifton and moves to far more attractive locations for our shops in Edinburgh and Manchester’s Trafford Centre, our plans continue to be ambitious.
Available Positions, Locations and Salaries
Facilities Management Service Desk Assistant
Bookseller at Waterstones
To be a great bookseller, you will first and foremost provide excellent customer service: friendly and professional at all times, you will deliver genuine customer service, face to face and over the phone, whether helping a customer choose a new book, or a special gift.
You will also contribute to creating enticing and vibrant bookshops. As a bookseller, you are vital to this – your passion for bookselling and willingness to help will ensure your customers look forward to coming into your shops. From creating inspiring displays to helping out at our special events, there will always be plenty of opportunity to use your initiative.
Current Bookseller Vacancies
Waterstones bookshops work very cooperatively as part of clusters – five or six nearby shops who share knowledge and support each other. Our booksellers will often have the opportunity to work in more than one local branch – which is great for meeting more book lovers, whether customers or colleagues.
All of our bookseller recruitment is done at a local level depending on whether there are any vacancies. If you are interested in working for Waterstones then visit your local shop and discuss this with the Bookshop Manager.
You can use our Bookshop Locator for a list of our bookshops.
Facilities Management Service Desk Assistant – Closed
Ensure all calls are logged and sufficient notes are added to the
central maintenance system
Liaise with third parties and internal stakeholders to
monitor to completion all repairs / works logged
Provide a first line service via telephone and email to the business
for all general enquiries coming through to the desk
Provide support to the FM Service Desk Supervisor and H&S team
Ensure internal customers are kept upto date with progress on
any given repair / task logged
Instruct/ coordinate contractors, suppliers and internal
stakeholders to ensure all jobs are completed on time and to a
As necessary escalate complaints appropriately
Compile and maintain KPI information.
Identify trends and opportunities and use embedded processes to
feed them up the chain on a daily and weekly basis
Help to identify areas of improvement and best practice.
Carry out other tasks as directed by line manager
Job Application Online Process
To finalize your online application to Waterstones, follow the steps below:
Through Waterstones’s website, search for the human resources tab where you can list the current job openings and the application forms. There, you can find information on the steps to follow, with the explanations. Please note that, in case the job openings are not listed online on the original company’s website, you can always use the search engines/tools or the career websites with the advertisement links. You can reach the website of Waterstones from the link provided here to apply online for the openings.
Job Application Form Printable PDF
There are no printable job applications available for Waterstones. You must submit your Job Application from the job application page.