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Ladbrokes Coral Jobs
Ladbrokes Coral provides customers with exciting, simple and responsible betting and gaming experiences, delivered by the most passionate and committed people in the industry.
Our origins lie in the traditional business of providing betting services to generations of British customers on horse and greyhound racing. Today, we have the biggest UK high street presence in the industry, a growing online business and leading positions in some of the world’s best markets internationally. Our recent acquisition by GVC has opened up unrivalled opportunities for further growth and success.
As one of the largest betting and gaming companies, and a member of the FTSE 100 index, we aim to meet the highest standards in everything we do, from the way we run our business, to how we support our people, our customers and the communities we work in. With the best betting and gaming brands and the best people, we aim to lead the field and shape the future of responsible gambling.
Want to join us on our journey? There couldn’t be a better time.
Available Positions, Locations and Salaries
- Customer Service Agent – Barking / Salary:£18,500 (rising to £19,500 after 6 months)
- Customer Service (CSM) 24hrs – Watford / Salary:£8.36 Per Hour + Location Allowance
- Casino Commercial Manager – Gibraltar / Salary: Competetive
- Area Manager – London / Salary: £39,000 to £50,000 DOE
Ladbrokes Coral Job Vacancies
The Customer Service Agent (CSA) is the face of the brand in the eyes of our customers. The role is part of an enthusiastic, well trained, flexible and dynamic team that will provide our customers with an industry leading service that sets Ladbrokes Coral Brands apart from its competitors.
The CSA will be both proactive and reactive to the customer’s needs ensuring all queries/issues are resolved both efficiently and effectively throughout their experience and in line with the Brand Guidelines.
This role will provide excellent customer support for both Gaming and Sports brands across multiple contact channels.
This role works within the Customer Operations team and reports to the CS Team Manager.
Are you passionate about delivering great customer service? Do you enjoy working in a dynamic and customer focused environment? If so, your dream job could be less than a few minutes application process away!
Our Customer Service Managers are the face of our business, responsible for providing the best possible customer experience.
Casino Commercial Manager
The Ladbrokes Casino Commercial Manager will be responsible for the Ladbrokes Casino Slots and Table Games performance, the UK ‘Slots and Table Games Expert’ working with the Head of Ladbrokes Casino to develop and implement the Slots and Table Games plan, aligned to the overall Casino Strategy and augmenting the overall GVC Slots and Table Games Plan, that drives growth & value by being ‘best in class’, differentiated to competitors & commercially leads the market and is as profitable as possible, including:
Proposition, Content roadmap and launch plan, Omni channel & Supplier Management Gaming operations, promotion.
The role is responsible for leading the planning and activity of the Slots and Table Games products in Ladbrokes Casino as well as all day-to-day gaming operations, optimising the Slots and Table Games proposition to achieve targeted NGR revenue from Casino products.
At Ladbrokes Coral, we offer thousands of customers the thrill of a bet every single day, both in shops and online.
The industry is facing some unprecedented challenges and our Area Managers are at the front line of what’s to come but we believe this presents us with a huge opportunity to do things differently.
To make sure our betting shops are the most exciting on the high street, providing the best products and highest quality customer service in the industry, we need great operators and courageous leaders across our 8 individually operated Regions that make up our UK shop estate.
Our Area Managers are an integral part of the Regional Operations team, working closely with the Regional Director, Regional Operations Managers and other key stakeholders to fully support and deliver the Retail Plan. Each Area Manager has P&L responsibility for c30 (TBC) dual branded shops.
Job Application Online Process
Job Application Form Printable PDF
There are no printable job applications available for Ladbrokes Coral. You must submit your Job Application from the job application page.