In this article, you can find information on how to make job application to Hotter Shoes, to have knowledge on job application hand in/online forms, job openings and information on salary, the deadlines assigned for the applications and the pre-requisites/ qualifications for each position.
How to apply a Hotter Shoes jobs, open positions, salary opportunities, you can learn career options in detail, job application form or PDF from this article.
Hotter Shoes Jobs
Welcome to Hotter, we’re the UK’s biggest shoe maker with over 75 UK stores and over 3 million happy customers across the world.
Our teams are dedicated to delivering exceptional comfort and we’re always looking for bright, enthusiastic and innovative people to join our team. So step inside and discover our latest career opportunities.
Available Positions, Locations and Salaries
- Store Customer Advisors – Nationwide / Salary: competitive
- Store Manager – Edinburgh, Tunbridge Wells / Salary: competitive
- Assistant Manager – Kingston-upon-Thames / Salary: competitive
Retail Executive – Skelmersdale / Salary: competitive Factory Team Member – Skelmersdale / Salary: competitive Customer Service Advisors – Skelmersdale / Salary: competitive Wholesale Advisor – Amazon & Consignment – Head Office, Skelmersdale / Salary: competitive
Store Customer Advisors
We have Customer Advisor vacancies Nationwide. Please drop into one of our stores to find out further details.
To deliver exceptional customer service.
To achieve your individual sales targets.
To inspire our customers and to achieve maximum sales by:
Delivering exceptional customer service on the sales floor, at the till-point, and ensuring the correct fitting advice is demonstrated.
Achieving and demonstrating excellent product knowledge through completion of the e- leaning programmes and other training materials.
Ensuring the displays are maintained as per the company VM guidelines and range guide.
Making sure the store is appealing to customers by making sure it is always clean, tidy and dust free both on shop floor and back of house.
Processing sales (cash and card) transactions and customer orders efficiently and accurately.
Handling customer queries/complaints by phone or in-store in a professional manner.
A full time permanent vacancy has arisen for a Store Manager to join the Bournemouth store team.
The successful candidate will be fully responsible for all operational day-to-day activities within the Store and will ensure that excellent Customer Service is provided by store personnel at all times.
To plan, prepare and draw up a weekly staffing rota in line with designated Store opening hours allocate work accordingly, monitor and follow-up
To set standards by leading by example to motivate and stimulate the team to exceed expectations at all times
To be totally accountable for reaching Store targets and to set goals and objectives accordingly for staff members
To conduct yourself in a professional manner at all times ensuring that all main duties are maintained
To conduct regular Store team meetings to keep employee relations at a high level and to keep the team fully informed of all relevant updates and promotions
To communicate and work closely with other departments within the Company in order to maximise sales/marketing opportunities
To safeguard all cash, cheques, and other forms of payment, including all Company assets on the Stores premises
To ensure that all Company policies and procedures are followed and adhered to at all times in including compliance with security rules
As an Assistant Manager you will play a vital role in ensuring the business run smoothly. Working alongside the Store Manager, you will assist and support in all areas, taking full responsibility in their absence. You will play an active part in setting smart targets and personal development plans, with the ability to organise your own work load and delegate to team members as necessary to ensure standards and performance is kept to a high standard. Leading by example, you will be responsible for providing excellent customer service, and making sure other members of the team present the same positive and helpful image.
o To have the desire to deliver measurable excellence in customer service providing solutions that meet, or exceed customer expectations
o To provide an environment that motivates and inspires the team to meet targets and work to the best of their ability
o To ensure the team acts upon customer concerns and uses every opportunity to ‘’delight’’ the customer
o To understand the brand philosophy and have the ability to coach the team to sell the features and benefits of the product, whilst seeking opportunities to boost sales from either selling additional products or sundry items
o To encourage and assist the team to use promotional offers to full advantage
o To manage the sales floor, direct the flow of customers and ensure that the service provided is delivered in a friendly and efficient manner
o To be continuously seeking opportunities to develop store performance
o To assist with the recruitment and induction of staff to meet the needs of the business
Retail Executive – Closed
A full time permanent vacancy has arisen for a Retail Executive to support the Head of Retail Property & Visual Merchandising and our Retail Channel, with all aspects of the estate development, including; Property, Inventory Management, Staffing, Central Services and Process Management.
Develop and deliver operational support for the Retail estate, including implementation and development of Central Services & tools, including Acopia, Workplace Solutions and Store Locator.
Co-ordination of Retail estate intranet feedback and action plan.
Providing Retail Area Management team with support and feedback to help in the delivery of their strategies.
Product & Inventory Management
In line with the business product and stock strategy, support the control of stock within the Retail estate, including; stock take, cycle counts and recall implementation.
Work closely with the Merchandising team on the Retail stock allocation, including backorders and customer specials.
Co-ordinate the briefing and implementation of Retail promotions and trading plans.
Ensure all activity is executed on time and to budget.
Factory Team Member – Closed
We are currently seeking new staff to join our Factory team, working Monday -Thursday 8:00am -4:30pm and Friday – 8:00am – 3:30pm. The successful candidate will:-
Practices good Health & Safety procedures within the production environment
Practices good house keeping at all times
Observes all Health & Safety rules and best practices and report any instances of non-compliance to Team Leader
Contributes and encourages improvements to healthier and safer methods of working
Observes quality procedures and best practices and report any instances of non-compliance to Team Leader
Customer Service Advisors – Closed
We have a number of Customer Service Advisor roles available in our Contact Centre at our Head Office in Skelmersdale, Lancashire.
These demanding roles involve handling incoming telephone calls from our customers, processing customer orders, and handling general customer service enquiries by phone, email, and web chat.
The successful candidates must be able to demonstrate excellent communication skills and a friendly professional telephone manner. You must also possess good keyboard skills and a willingness to learn.
Candidates must have English and Maths qualifications– Grade C or above. Previous Call Centre and/or face to face customer experience would be an advantage however, full training will be given.
Wholesale Advisor – Amazon & Consignment – Closed
We currently have a permanent, full time position for a Wholesale Advisor to join our Wholesale team at our Head Office in Skelmersdale. Reporting to the Wholesale Operations Manager you will be responsible for supporting the growth of Amazon Wholesale/Amazon Marketplace and Wholesale Consignment.
Note: Consignment is where we maintain the ownership of the stock even though it is in a customer warehouse such as House of Fraser – stock management is key to drive sales and minimise costs.
Role & Responsibilities:
Deliver an on time and accurate order process following strict Amazon procedures.
Deliver on time seasonal launch for consignment customers including:
Product and price file creation in various formats
Image uploads to site specification
Maximise brand presence on multi branded sites, consistent to the Hotter message.
Communicate across functions to resolve financial reconciliation/operational process issues.
Report, review and present sales data to make informed decisions around stock replenishment, stock turn, returns and site updates.
Action trading decisions in accordance with platform procedures and timelines.
Collate, maintain and react to knowledge of web competitor activity.
Ad hoc support for the Wholesale Channel subject to business priorities.
To promote a positive and professional image of the Hotter brand at all times adhering to Company policies and procedures.
Job Application Online Process
To finalize your online application to Hotter Shoes, follow the steps below:
Through Hotter Shoes’s website, search for the human resources tab where you can list the current job openings and the application forms. There, you can find information on the steps to follow, with the explanations. Please note that, in case the job openings are not listed online on the original company’s website, you can always use the search engines/tools or the career websites with the advertisement links. You can reach the website of Hotter Shoes from the link provided here to apply online for the openings.
Job Application Form Printable PDF
You can download the Hotter Shoes printable job application form from the bottom. Once your computer has downloaded the form, you can then fill it out and then print the form.